Connected Operations Platform

Product

Cogpit

One connected workspace for assets, services, and incidents.

Cogpit brings asset management, service management, and case or incident handling into one streamlined workspace so teams can operate with clearer ownership and better context.

Assets + services + incidents in one model
SLA-aware ownership and escalation
Audit-friendly operational traceability

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Why Cogpit

Run connected operations with less fragmentation.

Operational teams often work across disconnected records, scattered ownership, and workflows that are difficult to track end to end. Cogpit brings the assets, services, and cases that support the business into a more coherent operational model.

Core Capabilities

What Cogpit supports

Asset management

Track users, groups, computers, devices, printers, and service assets with clearer relationships and change visibility.

Service management

Define services, assign ownership, connect application services, and structure work through subjects, tasks, and offerings.

Case and incident handling

Log, assign, prioritize, escalate, and resolve work based on severity, status, SLAs, affected services, and impacted assets.

Knowledge-backed execution

Keep related records linked and support faster, more consistent resolution with the right context at hand.

Operations improve when the working model is clearer.

Cogpit is designed to reduce operational friction by giving teams a more usable environment for everyday coordination, accountability, and response.

Validation Process

Evaluate fit with a workflow-first review.

We run Cogpit evaluations against your existing operational model, including service ownership structure, incident handling process, and cross-team handoffs.

Works Best With

Cogpit becomes stronger as detections and response signals connect.

SignalMind

Receive high-confidence alerts and focus analyst effort on prioritized threats.

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ICU

Execute controlled endpoint actions, verify containment, and track outcomes.

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Catcher

Bring phishing incidents into one case model with response ownership and auditability.

Explore Catcher

How It Works

A practical three-step flow from intake to accountable closure.

Step 01

Model your operational environment

Map services, ownership, assets, and dependencies so every incident has business context from the start.

Step 02

Run case lifecycle with governance

Route work through severity, assignment, SLA milestones, and approval checkpoints without losing continuity.

Step 03

Close the loop with evidence

Preserve actions, decisions, and outcomes in one traceable record for audit, review, and continuous improvement.

FAQ

Common questions about Cogpit deployment and fit.

Is Cogpit only for security teams?

No. Cogpit is built for cross-functional operations where security, IT, and service owners need one shared incident and ownership model.

Can we keep our current ticketing process?

Yes. Teams can start with the existing process and progressively align into Cogpit workflows without a forced rip-and-replace migration.

How does Cogpit support audits and compliance reviews?

Every case action, decision, and timeline event is captured in context, making evidence collection and control verification easier.

See how Cogpit supports your operating model.